The Saint-Martin-de-Tours and about thirty other sites of the Loire Valley, with the Touraine Loire Valley Tourist Board (www.tourism-touraine.com), are committed to a State-approved quality process.

This process is intended to enhance public appeal for the sites and services on offer, is to ensure they go on to receive the nationally recognised Qualité Tourisme label.

Guarantees for the public visiting the different tourist, cultural and heritage attractions and sites of the Loire Valley : key points 

The site shall be clean and well-kept. All facilities shall be in good working order.

Prior to visit requirements :

All documents and web site designed for the general public shall be complete.
Telephone services shall be efficient and polite.
Customer enquiries by e-mail or letter and group reservations shall be replied to quickly and accurately.
Parking facilities shall be clearly posted and easily accessible.
The environment shall be respected.